Privacy Policy

Who is responsible

This notice describes information handled through the InfiniteLove Bon Home storefront operated by InfiniteLove Bon Home Inc.. For a privacy question or request, contact allevesque609@gmail.com, or write to our company at 391 Example Street, Suite 200, Toronto, ON M5V 2T6, Canada.

Information connected with your use

When you place an order or contact us, the store receives the details you provide, such as your name, email, telephone number, billing and delivery addresses, order items and support messages. An account, if you create one, also has login and order-history information. Technical records may include an IP address, browser details and security or error logs.

Payment providers handle payment credentials through the payment method you choose. We receive the payment status and transaction references needed to administer the order. Do not send sensitive payment credentials in a support message.

How information is used

We use relevant information to operate the store, process and deliver orders, provide order updates, manage accounts, answer support requests, handle returns, maintain business records and detect misuse. Optional marketing or other non-essential uses require the choices or consent applicable to that use; an order email is not permission to send unrelated marketing indefinitely.

Service providers and disclosures

Information needed for a service may be shared with the providers involved, such as website hosting and security services, payment processors, delivery carriers and email or customer-support services. For example, a carrier needs the delivery name and address, not your account password. We may also disclose information where legally required or necessary to deal with fraud or a lawful request.

Providers may operate outside your province or country. Their services and applicable laws may involve cross-border processing. Contact us if you need details about the providers involved with your order.

Cookies and optional technologies

The store uses cookies or similar storage for functions such as your basket, account login and session security. Browser settings can restrict cookies, but doing so may affect shopping or sign-in. Where optional analytics or advertising tools are enabled, their purposes and any applicable consent choices should be presented through the relevant notice or settings. This page does not itself install a tracker or a consent-management tool.

Retention and safeguards

We retain records for the purposes for which they are needed, including fulfilment, returns, accounting, security and legal obligations, and then arrange deletion or de-identification as appropriate. We use reasonable operational safeguards, but no internet service can promise complete security. Protect your account password and contact us if you suspect misuse.

Access, correction and your choices

You can ask us about your personal information, request access or correction, or withdraw consent for an optional use by contacting the email above. We may need enough information to verify that a request is yours. Some information must be retained or access may be restricted where the law permits or requires it. We will explain the applicable response or limitation.

You can unsubscribe from optional marketing through the mechanism in the message or by contacting us. You may also contact the privacy regulator with jurisdiction over your concern.

Updates to this notice

If our practices change, this notice will be updated. Where a change requires a new choice or consent, posting text here alone is not a substitute for obtaining it. The current version date appears on this page.